Cancellation
policy:
Sedan job client can cancel 3 hours before pickup
time with $10.00 processing fee if not you will be charge full
amount of trip. Stretch limousine, SUV limousine, Van and mini bus
client can cancel 48 hours before pickup time with $20.00 processing
fee if you cancel after 48 hours, you will be billed minimum 3 hours
of service charges.
Airport Pick Up Procedures.
ABC Limo Service MUST comply
with the regulations of local airport and traffic
authorities. In accordance with these regulations and for
your convenience, We have established the following pick up
procedures:
BWI & Dulles Airport.
Our driver will meet you inside the baggage claim area with
your name sign. If you do not see your driver at the
designated baggage area or meeting place, call our toll free
number 1-866-941-4900 so our dispatchers can locate your
driver and tell him where you are standing
National Airport
Our driver will meet you on the lower level at the out side
lower level curbside lane with a name sign on passenger side window. You
Must call us Before coming out of terminal, at
1-866-941-4900.
Please use the exit at the baggage claim area for
your arriving flight.
International Travelers
Our driver will meet you outside Customs with a name sign.
If you do not see your driver at the designated baggage area
or meeting place, call our toll free number 1-866-941-4900
so our dispatchers can locate your driver and tell him where
you are standing
Union Station
Our driver will meet you at the middle curbside lane with a
name sign on passenger window. You Must call us Before
coming out of terminal, at
1-866-941-4900.
Please call our toll free
number 1-866-941-4900 if your travel plans change or if you miss your
flight so that our 24-hour operators can modify your
reservation.
If you do not see your driver
at the designated baggage area or meeting place, call our
toll free number so that our dispatchers can locate your
driver and tell him where you are standing.
Agreement & Liability
Client agrees that there
will be no smoking in our vehicles. Client assures that no illegal
drugs are brought into our vehicles. Client is not allowed alcoholic
beverages in our minibuses. Client agrees that the passengers
capacity of vehicle provided shall not be exceeded. In case of
misconduct by your party, chauffeur has the right to terminate this
agreement without refunds. Client holds limousine service harmless
and not liable for nay personal or material damages arising from the
conduct of his/her party. Client is responsible for the full payment
of any overtime charges, beyond the original agreement. Client
agrees to 50% deposit charged to his/her credit card at the time
reservation has been made. Sedan job client can cancel 3 hours
before pickup time with $10.00 processing fee if not you will be
charge full amount of trip. Stretch limousine, SUV limousine, Van
and mini bus client can cancel 48 hours before pickup time with
$20.00 processing fee if you cancel after 48 hours, you will be
billed minimum 3 hours of service charges. Sedan, limousine, van,
navigator, and mini bus drivers receive 20% Gratuity, and will be
charged to provided account. A sick policy is also in
effect for any one getting sick in our vehicles and will be charged
an additional $250.00. ABC limo cannot be held responsible
for mechanical problems, inclement weather, or other uncontrollable
circumstances resulting in the inability to start a job as it is
schedule time or complete a job. In the event that the requested
vehicle can not be provided. Limo Washington (ABC limo) may provide
a vehicle of equal.